HERE TO HELP

Support

Before getting in touch, try these three simple steps.

  1. Update FamilyFind to the latest version.
  2. Check that photo permission is enabled for the app.
  3. Confirm that a network connection is available.

Do not email photos, child names, face data, tokens, private screenshots, or raw system logs. If support requests troubleshooting information, you may use FamilyFind’s built-in diagnostic export. Review the draft and attachment before deciding whether to send them.

General support: FamilyFindApp@gmail.com

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